BA urging passengers to check flight details as T5 opening approaches
British Airways is urging customers to check flight details as it prepares for the opening of Terminal 5 on March 27.
The first flights to move to the new terminal include all BA’s domestic and European flights, with the exception of Barcelona, Madrid, Lisbon, Nice and Helsinki.
Flights to and from Tripoli and longhaul services to and from Johannesburg, San Francisco, Los Angeles, Vancouver, Tokyo, Hong Kong and Miami will also transfer on the same day.
On April 30, the remaining intercontinental flights will move to T5 with the exception of Singapore, Sydney and Bangkok.
BA has advised passengers to check bookings to ensure they know which terminal to depart from, or check the transition schedule.
It urged passengers to check in online, where possible, and print their own boarding pass.
Once at the airport, passengers who have not checked in online should make their way to the kiosks on the departures level.
Those who have checked in online or at a kiosk who are flying longhaul or taking a shorthaul flight to Moscow, St. Petersburg, Prague or Kiev and are only carrying hand luggage will need to go to one of the Passport and Visa Check desks before going to security.
Passengers with luggage for the hold will have their passport and visa checked at a Fast Bag Drop or Customer Service Desk automatically by BA staff.
It also advised that travellers must have entered the security search area and be ready to fly at least 35 minutes before their flight departs.
By Bev Fearis
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Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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