Balkan Holidays is facing possible legal action from a woman who suffered a knee injury on a ski trip to Bulgaria.
Gemma Adshead-Downs from Whitley Bay, Tyne and Wear, is seeking compensation for an injury which she alleges was caused because her skis were bound too tightly to her boots, preventing the skis from releasing.
The 34-year-old, who was on holiday with her husband, was practicing going down the slope and making the snow plough manoeuvre.
On her second turn her skis overlapped and it is alleged that the twisting of the skis should have caused the skies to release but the bindings did not come loose and caused her leg to twist and her knee ligaments to tear.
After the accident Gemma was off work for four months and is currently undergoing a course of physiotherapy.
She has been told that her knee will never regain the ability to fully bend and she will never be able to ski again.
Mrs Adshead-Downs has instructed law firm Irwin Mitchell to seek compensation for pain and suffering and help with her recovery and rehabilitation.
A spokesperson for Balkan Holidays said: "An investigation is ongoing into the circumstances of the accident and we are unable to comment further until those enquiries are complete."
Irwin Mitchell said it has previously successfully represented other skiers whose bindings were incorrectly set.
It has produced an interactive Safety on the Slopes website as part of a campaign to help skiers prepare for their holidays on the slopes.
