Carnival Cruise Line has rolled out a new online sales certification program for travel advisors.
‘FUNdamentals of Successful Selling’ launched this week with twice a week sessions offering coaching and insights for sales success in the Covid era.
It covers strategies to build their business online, how to book clients with future cruise credits, and engage with clients through social media.
It also offers tips for hosting virtual cruise parties and building a personal brand.
"These are unique times and therefore, we created FUNdamentals of Successful Selling as a way to tap into the vast knowledge of our highly talented sales force to help agents from every agency model connect with their clients," said Carnival’s Global Sales and Trade Marketing SVP, Adolfo Perez.
Perez will lead the ‘Keys to Sales Success Today’ course.
Advisors completing the course will receive a certificate of completion signed by Perez.
It is available to all Carnival travel advisors on GoCCL.com.
Written by Ray Montgomery, US editor
