The rating system fights back as hotels are beginning to share information about complaining guests, according to Hospitality Business News
An online service provides information about repeat complainers, the site says. It’s tagline: “Check them out, before they check in.”
It lets hoteliers share information about guests considered less-than-ideal so the next hotel manager can decide whether or not to accept their business, the story says.
Currently, Hospitality Business News writes, the average hotel bans certain guests in somewhat of a haphazard way.
"Many hotels now refuse guests based on their perceived or real behavior," the story says. "For example, many hotels in Florida and the Caribbean will not accept reservations for ‘Spring Break’ groups.
In Europe, hotels shy away from groups of British Soccer fans."
By David Wilkening
