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Comtec in £1m deal with Harvey World Travel
Rapidly-expanding Harvey World Travel is to introduce Comtec’s agency management and leisure travel selling systems TravelCat and EasySell.
The agreement between HWT and Comtec will see the travel agency group’s call centre and 25 branches, along with 300 further branches it plans to open nationwide, adopt Comtec technology in a £1 million deal. The systems will also be implemented at HWT’s planned out of town travel superstores.
The agreement means travel bookings will be automatically passed between front and back-office systems, thereby significantly reducing administration times by removing the need for HWT staff to re-key reservations data, according to Comtec.
HWT managing director John Donnelly said: “We intend to work closely with Comtec on a number of exclusive projects to further enhance the system and tailor it to our long-term requirements”.
As part of its evaluation of the system, HWT conducted tests to certify the operational and performance benefits, compared with its existing and alternative UK market solutions.
HWT’s IT manager Melvyn Taylor added: “By allowing all our availability to be summarised in an easily accessible format, we expect this latest technology to give us a strong commercial advantage in the price-conscious early booking market and improved flexibility as we enter the lates market”.
Comtec sales director Richard Turner said: “The deal with HWT is a great double for Comtec. Over the last year, several top groups have embraced both TravelCat and EasySell to create one of the most powerful integrated search, booking and management systems available. HWT’s decision confirms our position as the industry’s leading one-stop technology shop for agents of all sizes.”
Report by Phil Davies
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