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Costa creates new guest experience role
Costa Crociere has appointed Neil Palomba to the newly-created role of senior vice president hotel operations and guest experience.
He will oversee and develop hotel operations and guest services for the Costa fleet, reporting directly to CEO Michael Thamm.
Palomba joined MSC Cruises in 1996 and held varios positions, most recently as corporate operating officer.
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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