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Cyber theft attempt compromises hundreds of Qantas loyalty members
Up to 1,000 Qantas loyalty members may have had their accounts compromised in a cyber theft attempt.
According to a Sky News Australia report, it implicates two Air India contractors.
The two contractors have been suspended and accused of accessing and making unauthorised changes to the Qantas loyalty accounts.
They are accused of trying to transfer points from the customer accounts to another account they had control of.
A criminal investigation has been opened by police in India.
The changes were allegedly made via external airline booking systems, the Guardian reports.
Qantas issued an apology for the ‘fraudulent activity’ and claimed it affected a number of airlines.
“As soon as we became aware of this, we worked closely with our airline partners to secure their systems to prevent this issue from happening again.”
“Customers have received the full amount of points and status credits they were entitled to.”
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TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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