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Delta customers refusing to wear masks to undergo medical screening

Monday, 20 July 20203 min read
Delta customers refusing to wear masks to undergo medical screening

Delta Air Lines passengers refusing to wear a mask must now verify they have a medical reason for it.

Customers who show up not wearing a face covering will be required to undergo a ‘virtual consultation’ with a health professional.

This entails a private phone call with ‘medical professional consultants, including doctors’ from STAT-MD, which is part of University of Pittsburgh Medical Center.

Following the call, a determination will be made on whether the passenger can travel.

It will ‘ensure everyone’s safety because nothing is more important’ delta said.

The airline hopes to plug a loophole where passengers have used a medical issue as a reason not to mask up.

It is a crackdown of sorts, but still doesn’t prevent passengers from taking off a mask when in the cabin.

There has been at least one incident of a passenger getting booted from a flight after refusing to wear a mask, even though he had originally worn one when boarding.

by Ray Montgomery, US editor