The online retailer ebookers has announced that it is to take on some 1,400 staff in India, tripling the size of its call centre and back-office in one fell swoop.
The company is reportedly to expand its Indian outsourcing arm, Tecnovate, increasing staff numbers from 600 to 2,000. The company currently has 1,100 staff in Europe as well as those on the subcontinent, so the expansion will roughly double the size of the company’s total workforce.
The expansion plans were announced alongside somewhat downbeat figures in a trading statement that saw its shared drop by nearly four per cent from 534p to 510p. In early trading this morning the shares have moved back even further; at 9am the shares were worth 485p – a drop of a further 4.9 per cent.
Ebookers stated that bookings had been affected by August’s hot weather and the installation of a new computer system.
