Hays Travel opts for Amadeus
Hays Travel has chosen Amadeus as its sole distribution partner in the UK.
This latest signing brings Amadeus’ market share in the UK to 25% and continues to build upon the company’s position as the leading distribution system for the UK leisure sector.
Hays Travel has installed both the Amadeus Selling Platform and Amadeus Cruise across its UK network. This includes obtaining 700 licences for Amadeus Cruise to enable Hays Travel consultants to more effectively sell cruise holidays.
The network includes retail branches, call centres, home workers and 125 Independence Group members.
Hays Travel managing director John Hays said: “With all the different working environments that make up our network, we needed a technology partner that was flexible and really worked alongside us to create a solution tailored to our needs.
“Hays Travel has always prided itself on embracing the right technology to support our business strategy and Amadeus delivered both the product and service to make the recent migration process seamless. Initial feedback from our team has been extremely positive.”
Amadeus UK & Ireland managing director Stephane Durand said: “Hays Travel has an extensive network of retail branches, home workers and call centres, all of which have slightly different requirements from their distribution partner.
“Amadeus has invested a great deal of time and money developing its leisure solution to ensure that it is able to meet the needs of the entire industry. We are extremely pleased that we have been able to partner with Hays Travel to provide them with a solution that works for their entire network.”
Report by Phil Davies
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