ICE to roll-out Dolphin online booking technology across international markets - TravelMole


ICE to roll-out Dolphin online booking technology across international markets

Thursday, 16 May, 2015 0

London, 29h April 2015. Leisure travel specialist International Cruise & Excursions, Inc. (ICE) has begun a roll out of Dolphin Dynamics’ online booking technology across European markets. Deployment of the new service has already started in France, Hungary and Finland, with a second phase to include Germany, Spain, Italy, Portugal, Denmark, Norway and Sweden.

Supported by real time links to suppliers including Amadeus, Hotelbeds, Tourico, AVIS and Holiday Taxis, the new online booking technology will enable ICE customers across Europe to search, price and book flights, accommodations, car rentals and transfer products. Integration with the Dolphin back office suite will provide for a high degree of automation in both booking management and fulfilment.

The new technology roll out is an extension of the current partnership between ICE and  Dolphin Dynamics as ICE has utilised Dolphin back-office technology to support its European operations since 2010.

According to John Rowley, CEO & Chairman of ICE, "The development of our online booking capability is a key part of ICE’s future growth plans. Working with Dolphin ensures we can provide a consistently high-level of online service to our customers across international markets, whilst streamlining our operational and business reporting processes."

Andy Mills at Dolphin Dynamics added, "We are very pleased to be working with ICE to develop their online strategy. Deploying an integrated online and offline technology platform using Dolphin makes great sense for customers with an international client base to grow sales, whilst avoiding fragmented and costly back-end processes."

About International Cruise & Excursions:

International Cruise & Excursions, Inc. (ICE) is an international travel and leisure organization with a global network of successful alliance partners including leading corporations, resorts, cruise lines, and leisure travel providers. ICE provides innovative cruise, travel and lifestyle benefits fulfilment, as well as unique membership reward and loyalty based programs and incentives. ICE fulfils private branded cruise and vacation programs for major corporate brands serving more than 55 million consumers worldwide. Enjoying 17 years of extraordinary growth and innovation, ICE continues to raise the bar in creative marketing solutions, technology based loyalty platforms and client experiences within the travel industry.  Visit www.iceenterprise.com for more information.

About Dolphin Dynamics: Dolphin Dynamics Ltd. is a software development company that specialises in developing integrated information solutions for the travel industry. Since its first product release in 1996, Dolphin Dynamics has installed its software at over 850 client sites, large and small, for a total of over 13,000 users in 26 countries worldwide. With a combined staff of over 80 across the group, Dolphin Dynamics also provides customised solutions and consulting via its internal technical consultants and external partners.

·         Dolphin is a next generation sales and booking management solution, comprised of a browser-based reservation module providing a single user-friendly interface to suppliers of flights, hotels, car hire, transfers and insurance as well as a fully integrated advanced booking management module and sophisticated product database. Dolphin incorporates a wide range of features for tour operators, retail agencies plus, travel management companies, consolidators and call centres. As such is particularly well suited to travel companies with a mix of business.

Dolphin Dynamics’ worldwide clients include: STA Travel, Travelbag, USAirtours, Osprey Holidays, ITC Luxury Travel, Carrier, Prestbury Worldwide Resorts, Profil Rejser (DK), eDreams and Opodo.  .

 



 

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