LONDON – Ian McCaig, CEO of lastminute.com, has warned World Travel Market’s Captains of Industry lunch of a tough year ahead.
“I am very clear that 2010 will be just as challenging (as 2009) â€, he said. â€No one can be complacent.
“The travel and leisure industry continues to change at breakneck speed and in fact I would argue that recent economic conditions have accelerated the pace of that change.
“All of us need to be prepared to find our places in the business model that’s evolving here and do it quickly.
“Those who hesitate will indeed be lost,” McCaig said.
