A traveller profiling system which aims to generate corporate savings as well as encourage increased travel policy compliance by business travellers has been developed.
TelMe Farebase’s Global Profiler allows travel management companies and corporate clients to retain profiles on their travellers, storing personal preferences such as aircraft seat and meal choices and preferred hotel room types, essential information such as passport and visa validity, as well as personal information for use in case of an emergency.
The new software is that it is programmed to work across any global distribution system.
Should a TMC change its GDS, or even a company change it’s TMC, they will not have to go through the laborious and expensive task of re-entering each of the profiles onto the new system, according to TelMe Farebase.
Global Profiler also allows travellers to amend and update their own profiles from any location on anywhere in the world.
The company’s managing director Peter Muller said: “By involving travellers, allowing them even in small ways to influence their travel experiences, gives them a feeling of ownership.
“Travellers often go off-policy because they resent restrictions imposed upon them by their companies travel policy. If they feel they are helping to shape and influence policy, they’re much more likely to stick to it.â€
by Phil Davies
