Rex administrator hails government refund assistance

Thursday, 15 Aug, 2024 0

The voluntary administrators in charge of the affairs of troubled regional airline Rex have responded to the government’s regional flight booking guarantee.

The Federal Government has stepped in to provide a guarantee over any chargebacks and refunds for impacted passengers.

Sam Freeman, Voluntary Administrator of the Rex Group said: “Rex welcomes the Regional Flight Booking Guarantee, which is a positive step toward securing the future for Rex.”

He says it offers some security for Rex’s workers as well as customers who rely services to connect to remote communities.

“We have experienced firsthand the importance of Rex’s regional services to the communities the airline serves and would like to express our gratitude to the Federal Government for this support.”

“The Federal Government’s flight booking guarantee will give Australians confidence to continue booking to or from a regional destination on Rex,” he said.

The scheme will guarantee a full refund if Rex cannot deliver the service.

“The guarantee will help Rex to keep flying while we undertake the recapitalisation of the airline.

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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.

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