Ryanair wins temporary injunction against online travel agent

Wednesday, 31 Jul, 2014 0

Ryanair has won a temporary injunction against screenscraper website eDreams.

It means the online travel agent, based in Barcelona, will not be able to advertise that it offers the ‘guaranteed best price on all flights’ on its German website eDreams.de.

The Regional Court of Hamburg’s (Landgericht Hamburg) ruled that eDreams cannot offer the best deals on Ryanair flights as it is charging an extra fee on top of Ryanair’s fares.

Ryanair said it has been engaged in several legal cases against screenscraper websites across Europe.

"Many of these websites continue to cause problems for Ryanair customers and/or fail/refuse to pass on vital information to both passengers and Ryanair regarding issues such as flight changes, web check-in, special needs assistance and contact details, which has resulted in missed flights and repeated problems for customers," said the airline.

"This is a highly important victory for consumers, particularly those who have been subjected to additional fees at the hands of screenscraper websites such as eDreams," said Ryanair’s Robin Kiely.

"Ryanair will continue to pursue these screenscrapers to prevent Europe’s consumers from being misled over price and booking conditions."

Bev

Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.

In 2019, Buffalo Tours and Olympus Tours joined the Flight Centre Travel Group (FCTG) family and formed Discova. With the...

Intrepid Travel is a world leader in sustainable experience-rich travel that has been taking travellers to discover the world’s most amazing places...

The superpower in bed banks for 30 years We are an award-winning and trusted accommodation wholesaler since 1991. We are...

Family-owned Olympic Holidays has been arranging holidays to Greece, the Greek islands and Cyprus for more than half century. The company is unrivalled...

AXA Assistance specializes in best-in-class cost containment, health and travel services. Over 60 years of experience combined with a US and...

Air Transat is Canada’s number one leisure airline. It flies to some 60 international destinations in more than 25 countries...

Babble is a leading technology business that is reimagining how we do work. Founded in 2001, the company works with...

Since 1932, P&O Cruises has offered Aussies and Kiwis the opportunity to take to the seas and have the holiday...

In 2024, The Red Sea will be ready to welcome 300,000 guests in line with the completion of 16 hotels...

Some describe it as a natural playground. Some say, it’s simply unique as it offers a great array of travel...

ECOMMPAY is an international payment service provider and direct bank card acquirer, engineering bespoke payment solutions for clients worldwide. Our...

Travel specialists founded the company in 1999 as AC Tours. Since then we have grown and expanded to incorporate four...

Traveltek is the world-leading provider of online solutions for the travel trade, from consumer-facing websites to call centre applications. We...

Princess Hotels & Resorts is a hotel chain specialising in holiday and urban hotels located in first class tourist destinations,...

Global Hotel Alliance brings together a unique collection of independent hospitality brands for GHA DISCOVERY, a multi-brand loyalty programme. GHA...

Hilton is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in...