Silversea rolls out butler service across fleet

Tuesday, 19 Mar, 2009 0

Luxury cruise line Silversea Cruises is rolling out its butler service to all guest accommodation aboard its fleet.

The enhanced service will be phased in gradually over the coming months.

Currently, complimentary butler service is only available in the top-category accommodation – Royal, Grand and Owner’s Suites.

It will be rolled out to Silver and Medallion Suites as follows:

7 May: Silver Wind
17 May: Prince Albert II
19 May: Silver Whisper
30 May: Silver Cloud
7 June: Silver Shadow

Butler service will then be extended to all accommodation on all ships as follows:

21 September: Prince Albert II
9 October: Silver Cloud
24 October: Silver Whisper
9 November: Silver Wind
2 December: Silver Shadow

The line’s newest all-suite ship, Silver Spirit, will feature butler service in all accommodation when launched in December.

"By expanding the butler service, we’re essentially elevating the qualifications and calibre of our hospitality staff to ensure we continue to deliver a guest experience of unsurpassed quality," said Christian Sauleau, executive vice president of fleet operations.

"Our butlers come to us from some of the world’s finest hotels and grandest homes, already highly trained in the art of recognising guest preferences and anticipating their needs, ever attentive yet in the most unobtrusive manner."

By Bev Fearis

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Bev

Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.

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