Southwest says sorry with free reward points

Southwest Airlines customers impacted by mass flight cancellations will get free reward points as a peace offering.

The airline will gift 25,000 frequent-flier points to travelers stranded by the  meltdown.

CEO Bob Jordan wrote to customers that the points are worth over $300.

They won’t expire and there are no blackout dates.

Southwest canceled thousands of flights each day during the holidays.

It is now finally getting back to normality.