Thomson is promising a ‘state-of-the-art booking service’ to customers at its new concept store in Essex.
The store, at the Intu Lakeside shopping centre, replaces two Thomson branches at the centre and has hi-tech tools including touch screens, interactive maps, a self-service computer for customers to research and book their own holiday and an ‘advice bar’.
Thomson regional sales manager Jenny Curran said: "We’re delighted to be able to offer a modernised store to help our agents provide a state-of-the-art booking service.
"The new-look store underlines our commitment to retail stores and we are really excited to welcome people into the store to come and see what’s new and how our expert advisors can help them find their perfect holiday like never before."
Mayor of Thurrock Cathy Kent attended the opening.
