TM Insider 206

The TravelMole Insider – Issue 20
ISSN 1474-2292
23 May 2002
http://www.travelmole.com

FEATURE: E-ticketing, sponsored by Sabre
An explanation of the background to e-ticketing, how it is used
and what opportunities it provides for agents, airlines and GDSs.
http://www.travelmole.com/item/81233

LATEST INDUSTRY NEWS
1. MyTravel to launch ‘no-frills’ airline
2. UK cruise market grows despite difficult year
3. CAA turns down NATS request to raise fees
4. Midlands co-op launches dedicated cruise holiday website
5. SAA signs up Datalex technology
6. Travel Secrets to interface with Galileo
7. Amex appoints new head of travel sales, UK/Ireland
8. Buzz reveals demand for ‘Skill Escapes’
9. New station links Madrid airport to city’s financial centre
10. WTTC launches research on policy affecting tourism growth
11. BEST launches online directory of Native American tourism
12. Book: The Good Alternative Travel Guide
13. The TravelMole Interview: Keith Webber, Telewest
14. Site of the Week: IgoUgo.com

LATEST PRESS POSTINGS
120 more travel agencies adopt RWA’s booking engines
Altavista UK helps Australian online accommodation provider
expand into Europe
Call-link installs its 2000th Magic Desktop portal
http://www.travelmole.com/news/press

EDITOR’S NOTE
In response to this week’s TravelMole Interview with Keith
Webber, Telewest, Ed Spiers has commented: “Viewdata/XML is no
longer the real issue. The focus in tour operating is finally
moving to the real distribution issues that Keith describes, ie.
Content (primarily brochure content) and to a lesser extent,
CRM. More importantly, these issues are relevant and important
to all of the tour operating industry, big and small alike, and
will not be hampered by seeming inactivity/non-co-operation from
the big four.

“The real benefit for travel agents and consumers alike will
come from not just access to content distribution, but the
search and aggregation of that content through one point of
contact.”
http://www.travelmole.com/item/81141

Have your say! If you would like to add your thoughts to this or
any other TravelMole article, click on the ‘Add a Comment’
button at the top of the article.

Best wishes

Richard Hammond
mailto:[email protected]

LATEST INDUSTRY NEWS
Breaking Stories: http://www.travelmole.com/news/index.html

1. MyTravel to launch ‘no-frills’ airline
~~~~~~~~~~~~~~~~~~~~~~~~~
MyTravel has announced details of its plans to break into the
low fares airline market as it revealed a “very poor
performance” for the Group in the first quarter 2002.
http://www.travelmole.com/item/81570

2. UK cruise market grows despite difficult year
~~~~~~~~~~~~~~~~~~~~~~~~~
Figures released today in the Passenger Shipping Associations’
2001 Annual Cruise Review show that the UK’s cruise industry
grew by 2.4 per cent in 2001.
http://www.travelmole.com/item/81430

3. CAA turns down NATS request to raise fees
~~~~~~~~~~~~~~~~~~~~~~~~~
The Civil Aviation Authority has turned down a request by the
partly-privatised national air traffic control service (NATS) to
raise its charges to airlines.
http://www.travelmole.com/item/81464

4. Midlands co-op launches dedicated cruise holiday website
~~~~~~~~~~~~~~~~~~~~~~~~~
Co-op Holidays Direct, Midlands Co-op’s on-line holiday service,
has launched a new website dedicated to cruise holidays.
http://www.travelmole.com/item/81449

5. SAA signs up Datalex technology
~~~~~~~~~~~~~~~~~~~~~~~~~
Datalex has announced that it has signed an agreement with South
African Airways enabling them to sell their products and
services via a network of independent travel portals using
Datalex booking technology.
http://www.travelmole.com/item/81588

6. Travel Secrets to interface with Galileo
~~~~~~~~~~~~~~~~~~~~~~~~~
Travel Secrets, an online wholesaler of travel products in the
US, expects to be interfaced with Galileo in about three months,
according to Charles Kao, managing director of Travelware
Information Systems.
http://www.travelmole.com/item/81312

7. Amex appoints new head of travel sales, UK/Ireland
~~~~~~~~~~~~~~~~~~~~~~~~~
American Express has announced the appointment of Giles Hurst to
the newly created position of Vice President, Head of Travel
Sales and Relationship Management, UK/Ireland.
http://www.travelmole.com/item/81585

8. Buzz reveals demand for ‘Skill Escapes’
~~~~~~~~~~~~~~~~~~~~~~~~~
Research released today by no-frills airline Buzz reports a
trend for UK holidaymakers to seek hobby holidays rather than
the traditional annual beach holidays and city breaks.
http://www.travelmole.com/item/81583

9. New station links Madrid airport to city’s financial centre
~~~~~~~~~~~~~~~~~~~~~~~~~
A new travel station has opened in Madrid making it easier to
reach the city’s financial district from the airport.
http://www.travelmole.com/item/81567

10. WTTC launches research on policy affecting tourism growth
~~~~~~~~~~~~~~~~~~~~~~~~~
The World Travel & Tourism Council (WTTC) has released a series
of research reports examining key areas affecting the growth of
the travel and tourism industry.
http://www.travelmole.com/item/81447

11. BEST launches online directory of Native American tourism
~~~~~~~~~~~~~~~~~~~~~~~~~
In conjunction with the Western American Indian Chamber,
Business Enterprises for Sustainable Travel (BEST) today
announced the launch of an online directory of American Indian
owned and managed tourism enterprises.
http://www.travelmole.com/item/81421

12. Book: The Good Alternative Travel Guide
~~~~~~~~~~~~~~~~~~~~~~~~~
Tourism Concern have renamed and updated their ‘Community
Tourism Guide’, describing hundreds of holidays that benefit
poor communities throughout Asia, Africa, Latin America and the
Pacific – with practical details for booking a holiday.
http://www.travelmole.com/item/81451

13. The TravelMole Interview: Keith Webber, Telewest
~~~~~~~~~~~~~~~~~~~~~~~~~
An “emotional attachment to viewdata” is clouding the real
issues about the benefits operators could gain by moving to XML
technology, according to Telewest Business head of travel Keith
Webber.
http://www.travelmole.com/item/81141

14. Site of the Week: IgoUgo.com
~~~~~~~~~~~~~~~~~~~~~~~~~
TravelMole’s reviewer, Adrian Mann, says: “This is an excellent
travel community site. It’s good to see that being an active
member will generate rewards in the form of Go Points, as this
will serve to keep the content fresh and make the community
active and engaging. A scale operates for points rewards, which
can be gained by submitting journals, photos, or referring
friends. The design is clear and consistent, and the whole site
is well-maintained and very active. Recommended.”
Read his full review:
http://www.travelmole.com/featured_sites.html

TRAVEL DEALS FOR THE TRAVEL TRADE
TravelMole, in association with idDeals, brings you the
opportunity to get exclusive travel trade and airline staff
discounts at a range of properties at home and abroad:

Seychelles, The Plantation Club: luxurious beach resort, 25% off.
Dubai, Five star Hilton resort: GBP 35 per double incl tax.
Australia Gold Coast, Sea World Nara Resort: from GBP 61.
London, Radisson Edwardian: GBP 142.50 per double room.

Please note these discounts are only available to serving travel
agents or airline staff and their travelling companions. For
full details of these offers, go to:
http://www.travelmole.com/item/69822

CAREERZONE
This week on TravelMole there are 89 travel-related job
vacancies, all listed at:
http://www.travelmole.com/cgi-site/tmjobs.cgi
If you want to be the first to know about a new vacancy that
matches your own interests, just set up a Job Vacancy Alert and
we’ll send you an email as soon as the job is posted.
http://www.travelmole.com/cgi-site/tmjprofile.cgi?action=insert

SUBSCRIPTION INFORMATION
Update your subscriptions by visiting the Profile page and
selecting the “My Services” link.
http://www.travelmole.com/profile
Alternatively send an email message to:
[email protected]
In the BODY of the message type: SUBSCRIBE MOLE
To unsubscribe, send a message to:
[email protected]
In the BODY of the message type: UNSUBSCRIBE MOLE

---

TravelMole, 100 Victoria Street, Bristol, BS1 6HZ
Tel:+44 20 7924 7008 Fax:+44 117 915 9630
http://www.travelmole.com
Copyright (C) 2002 TravelMole. All rights reserved.

TravelMole is a community of over 17,000 travel industry
subscribers. For details of how to reach this audience:
http://www.travelmole.com/service/advertise

---