United Kingdom
United States
Asia Pacific
Travel insurers fall out over cash-for-comments
Travel insurer SureSave has reported rival Cover-More to the Australian Securities and Investment Commission (ASIC) for misconduct.
In a media statement, SureSave, through its PR company, said: "Recent communications issued by Cover-More to travel agents made a range of assertions about SureSave’s product that were factually incorrect and fundamentally misleading."
Michael McAuliffe, executive director at SureSave, said: "Taking this action against a competitor is a last resort and is not something that we, as a company, take lightly.
"But this is not the first time Cover-More has engaged in questionable conduct.
"Just recently, Cover-More offered customers the opportunity to earn cash rewards for lodging reviews on a product review website about positive experiences they had in dealing with Cover-More.
"We don’t believe this behaviour is consistent with the conduct expected of our industry. It’s no different to radio announcers accepting cash for comments," he added.
McAuliffe said Cover-More had been provided every opportunity to rectify the position "but have been unwilling to publicly correct their statements".
"SureSave takes these matters seriously. Our brand is trusted throughout the industry and we need to protect that reputation," McAuliffe added.
Ian Jarrett
Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel
Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination
Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
Craig Ray and the Expansion of the Blues Trail
Presenting Mississippi’s Cultural Trails with Katie Coats
Robert Terrell: A Journey Through BB King’s Influence
Rochelle Hicks: Celebrating Mississippi’s Musical Legacy
Exploring Jacksonville with Katie Mitura: The Flip Side of Florida
Dozens fall ill in P&O Cruises ship outbreak
Boy falls to death on cruise ship
Turkish Airlines flight in emergency landing after pilot dies
Unexpected wave rocks cruise ship
Woman dies after going overboard in English Channel