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Triton conference special: Carrick warns Triton to steer clear of commitments

Sunday, 13 May 20073 min read

Hoseasons chief executive Richard Carrick warned Triton to steer clear of chartering aircraft and instead to remain a virtual tour operator without committed stock.

The idea had been muted in Saturday´s conference session by Triton advisor and Global founder George Begg, when he painted a vision of a merged consortium.

But Carrick, in a light-hearted reference to his grey hair, said: “The colour of my hair is because of the aviation commitment I have taken in previous jobs and I wouldn´t want to do it again.

“That´s the one point I disagree with about the Triton philosophy.”

Speaking in a open panel debate, he added: “You have Cosmos which offers access to aviation supply.

“The way the big companies structure their business means they will always discount through their agencies to get in a contribution to their costs. I don´t envisage a time when they won´t. It´s up to you to avoid their model (of taking commitments on airlines and hotels) and make sure that you don´t have to discount.”

David Wootton of Knighton Travel said he was concerned that agents faced the problem of having to satisfy a large number of suppliers as well as sell it´s own tour operation.

Worldchoice and Triton director Barbara Collins retorted by saying: “It´s very clear that Triton will only account for 30% of what we sell, so 70% can come from preferred suppliers.”

Cosmos sales and marketing director Andy Washington added: “The big four have all restricted supply and are now selling 90% in house, so there is an opportunity for you to make that up by selling Triton and supporting preferred suppliers.”

by Jeremy Skidmore (www.jeremyskidmore.com)