Peak tourism industry body TTF Australia (Tourism & Transport Forum) says that Sydney’s struggling ferry services are letting down the city’s tourism industry.
TTF Australia National Transport Manager Liam McKay, who appeared at the recent Special Commission of Inquiry Into Sydney Ferries, said the ferry service was an important part of the Sydney visitor experience.
“The ferry service takes visitors to major attractions like Luna Park, Taronga Zoo, Manly Beach and Darling Harbour.”
“It’s also a significant attraction in itself.” “In fact, visitors represent around half of Sydney ferries’ customer base.”
“The current operator, however, is doing nothing to market itself to visitors, and as a result passenger numbers are going backwards.”
“We desperately need a more professional operator to shake up Sydney Ferries and give it a stronger customer focus.”
Mr McKay said the privately-run ferry operation in Brisbane was attracting double digit growth, unlike the stagnant Sydney service.
“By contracting out the operation of the service, the State Government can retain ownership of the assets while setting strict performance targets.”
“The Government should also invest in new vessels – to upgrade the existing fleet and to allow for future patronage growth.”
Report by The Mole
