Virgin suspends Shanghai service - TravelMole


Virgin suspends Shanghai service

Wednesday, 31 Jan, 2020 0

Virgin Atlantic has suspended its Heathrow-Shanghai service for at least 14 days, with the last flight leaving the UK today.

Its Hong Kong service will continue to operate.

The airline announced late on Thursday it would suspend operations from Sunday February 2 but issued a statement shortly after saying it was bringing the date forward after the World Health Organisation declared coronavirus a public health emergency.

It has since been confirmed that two people in the UK have the virus. The chief medical officer for England said they are members of the same family and are receiving specialist NHS care. They are believed to be Chinese tourists who were staying in the York area and who are being treated in Newcastle.

Virgin said: "We continue to monitor the coronavirus situation very carefully and following the WHO declaration of a public health emergency of international concern, Virgin Atlantic has brought forward the suspension of Heathrow-Shanghai operations, confirmed earlier today.

The airline said: "Flight VS250 to Shanghai will depart on Friday 31st January and the final inbound flight will be VS251 on Saturday 1st February."

"This decision has been made with the safety of customers and staff at the front of our minds. All passengers booked to travel should contact Virgin Atlantic to discuss their travel plans, with the option to receive a refund."

Earlier, Virgin said the decision was ‘based on our close monitoring of the ongoing situation, coupled with a declining demand to fly’.

It will continue to evaluate this over the coming days and weeks.

Affected passengers should contact the customer care team via Virgin’s SMS messaging system +44 (0) 7481 339184.

See also: Coronavirus could put some Asia airlines out of business



 

profileimage

Lisa

Lisa joined Travel Weekly nearly 25 years ago as technology reporter and then sailed around the world for a couple of years as cruise correspondent, before becoming deputy editor. Now freelance, Lisa writes for various print and web publications, edits Corporate Traveller’s client magazine, Gateway, and works on the acclaimed Remembering Wildlife series of photography books, which raise awareness of nature’s most at-risk species and helps to fund their protection.



Most Read

Tony from Gatto’s Pizza on Columbus’s Unique Pizza Trail

Sophia Hyder Hock on Global Social Inclusion in Tourism

Sustainable Tourism: Don Welsh on Community Values and Global Collaboration

Jane Cunningham: Enhancing European Engagement in Tourism

Kristin Dunne: Navigating Destination Strategy

Revolutionizing Mobile Connectivity: Boris Bijlstra on HUBBY eSIM

Capturing Glasgow’s Vibrancy: An Interview with Susan Deighan, Chief Executive of Glasgow Life

Lebua Hotel & Resorts: Rajan Khurana on Hospitality and Bangkok’s Charms

Sustainable Tourism and Growth: Insights from Chiravadee Khunsub from Tourism Authority of Thailand

Revolutionizing Travel: SmartSIM USA’s Dale Takio Unveils the Power of E Sims

TravelMole Interview with Hishan Singhawansa, Deputy CEO of Cinnamon Hotels & Resorts, Sri Lanka

Unveiling the Essence of Magari Tours: A Dive into Authentic Italian Experiences
TRAINING & COMPETITION

Our emails to you has bounced travelmole.com Or You can change your email from your profile Setting Section

Your region selection will be saved in your cookie for future visits. Please enable your cookie for TravelMole.com so this dialog box will not come up again.

Price Based Country test mode enabled for testing United States (US). You should do tests on private browsing mode. Browse in private with Firefox, Chrome and Safari