Wendy Wu Tours unveiled a refreshed version of agent online training portal Wuniversity.
It enables agents to learn about destinations, experiences, and touring styles available from Wendy Wu.
After completing training modules, agents are awarded a ‘Wendy Wu Tours Specialist Agent’ certificate and badge.
It also includes the ‘Matrix’ reference tool which gives agents all the destination facts and figures.
It links destinations and countries with supporting tours.
Agents can easily find about incentives, FAM trips and upcoming training programmes.
Independent agents and homeworkers can also access this knowledge via the agents’ website.
Gary King, head of trade sales said: “We want to give our agents all the knowledge and tools to both attract and retain customers.”
