Worldwide Stage of Service

Over 600 top concierges from leading resorts worldwide in 42 countries will gather in Toronto for the 58th International Concierge Congress, April 28th-May 3rd, 2011. Featured Speaker Isadore Sharp, Founder and Chairman of Four Seasons. Leaders from Sofitel Worldwide, Fairmont Hotels, InterContinental, Starwood and American Express will debate key guest service issues. Agenda will focus on future of concierge profession, hospitality trends and forecasts.