Almost a third of people attending the first ever virtual WTM London this year said the event had been a success.
While a slight majority (36%) said they preferred the traditional show, which usually takes place every year at London’s ExCel centre, a little over 31% said the online alternative was successful.
However, a further third of those taking part in a TravelMole poll said WTM had failed because of the technology.
Several people complained that the WTM Virtual website had crashed during the three-day event, usually in the afternoons when the US participants joined.
Some exhibitors who paid thousands to participate said they were considering asking for a refund.
Next year’s WTM London will take place at ExCel from 1 to 3 November.
