United Kingdom
United States
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WTM Virtual was….a success
Almost a third of people attending the first ever virtual WTM London this year said the event had been a success.
While a slight majority (36%) said they preferred the traditional show, which usually takes place every year at London’s ExCel centre, a little over 31% said the online alternative was successful.
However, a further third of those taking part in a TravelMole poll said WTM had failed because of the technology.
Several people complained that the WTM Virtual website had crashed during the three-day event, usually in the afternoons when the US participants joined.
Some exhibitors who paid thousands to participate said they were considering asking for a refund.
Next year’s WTM London will take place at ExCel from 1 to 3 November.
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
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