Air Europa is offering more flexible payment options for flight bookings.
The airline teamed up with Hands In to adopt its split payment technology on its website, enabling customers to divide ticket costs between multiple travellers or credit cards at checkout.
Since launching this feature in June 2024, Air Europa has generated over €3.8 million in incremental revenue.
It has seen 15,000+ unique profiles using split payments.
With group payments, users can divide the payment of the transaction between several people, personalizing the amounts.
The companies say the option has proven effective for group trips, contributing €1.6 million in incremental revenue and a 87.8% conversion rate when the lead booker pays with the first card.
The multi card payments option makes it possible to purchase a ticket using several different cards.
The multi-card solution can also be used when Hands In receives the decline code from the acquirer due to insufficient funds, prompting a pop-up that allows the customer to retry the transaction using two cards instead of one.
The next phase for payment flexibility includes plans to add multiple payment options—starting with PayPal—enabling users to combine credit cards, PayPal, and debit cards when splitting payments and installment payments.
Additionally, loyalty points will be introduced, allowing travellers to use points alongside other payment methods
“The possibility of splitting payments between several people or cards makes shopping easier and further reduces the barriers to flying,’ said Yago Casasnovas, Head of Payments, Fraud Prevention and Distribution at Air Europa.
