United Kingdom
United States
Asia Pacific
Air India offers free fog delay ticket changes
Air India has rolled out a customer initiate to aid travellers during the regular instances of dense fog around the Indian capital.
It allows passengers flying to and from Delhi to reschedule or cancel their bookings without any fees.
The FogCare programme was first introduced last winter.
It has been resumed with flight operations impacted at fogbound Delhi over the past few days.
Yesterday, around 100 flights were delayed while some inbound services were diverted.
“The FogCare initiative is a sincere effort to minimise inconvenience to guests whose flights are likely to get affected by fog,” said Rajesh Dogra, Chief Customer Experience Officer.
“It will also help maintain network schedule integrity.”
During heavy fog periods, passengers booked on flights will receive regular updates about possible delays and given options for rescheduling or cancelling their trip.
Related News Stories:
Learn more about : Air India ( N. America )
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel
Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination
Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
Craig Ray and the Expansion of the Blues Trail
Presenting Mississippi’s Cultural Trails with Katie Coats
Robert Terrell: A Journey Through BB King’s Influence
Rochelle Hicks: Celebrating Mississippi’s Musical Legacy
Exploring Jacksonville with Katie Mitura: The Flip Side of Florida
Dozens fall ill in P&O Cruises ship outbreak
Turkish Airlines flight in emergency landing after pilot dies
Boy falls to death on cruise ship
Unexpected wave rocks cruise ship
Storm Lilian travel chaos as bank holiday flights cancelled