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Big three give in to OFT demands
Friday, 04 Oct, 2002
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MyTravel, TUI and First Choice have agreed to change their contract terms following action by the Office of Fair Trading (OFT).
The OFT argues that consumers were not getting a fair deal over surcharging, cancellation rights and rights to compensation. The operators have agreed to change the small print in the reprints of their brochures, and agreed not to enforce the disputed terms in existing contracts.
Each operator will have to change its contract accordingly.
Some of the changes that one or all of the operators will have to make include:
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