United Kingdom
United States
Asia Pacific
CCS enhances online booking service
Complete Cruise Solution has modified its website to enable agents to handle more aspects of bookings online.
The umbrella sales unit for P&O Cruises, Ocean Village and Cunard Line introduced a number of new elements to www.completecruisesolution.com
These include the ability to request a copy of booking confirmation; modify bookings to include bed configuration, dining sitting, table size and cabin number; cross reference bookings if passengers are travelling with or wish to dine with others; cabin upgrade amendments; address and contact detail amendments and booking cancellation.
Carnival UK sales director Giles Hawke said: “The modifications we have made enable agents to manage their customers’ online booking package entirely.
“This will reduce the amount of time spent liaising with our call centre over bookings, and increase the amount of time they can spend with their customers.â€
by Phil Davies
Phil Davies
Tony from Gatto’s Pizza on Columbus’s Unique Pizza Trail
Sophia Hyder Hock on Global Social Inclusion in Tourism
Sustainable Tourism: Don Welsh on Community Values and Global Collaboration
Jane Cunningham: Enhancing European Engagement in Tourism
Kristin Dunne: Navigating Destination Strategy
Revolutionizing Mobile Connectivity: Boris Bijlstra on HUBBY eSIM
Capturing Glasgow’s Vibrancy: An Interview with Susan Deighan, Chief Executive of Glasgow Life
Lebua Hotel & Resorts: Rajan Khurana on Hospitality and Bangkok’s Charms
Sustainable Tourism and Growth: Insights from Chiravadee Khunsub from Tourism Authority of Thailand
Revolutionizing Travel: SmartSIM USA’s Dale Takio Unveils the Power of E Sims
TravelMole Interview with Hishan Singhawansa, Deputy CEO of Cinnamon Hotels & Resorts, Sri Lanka
Unveiling the Essence of Magari Tours: A Dive into Authentic Italian Experiences
EU airports bring back 100ml liquid rule
British Airways passengers endure 11-hour 'flight to nowhere'
CLIA: Anti-cruise demos could cause itinerary changes in Europe
Co-pilot faints, easyJet flight issues ‘red alert’
Gatwick braces for strike