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Delta amps up transcontinental amenities
Delta Air Lines says it is adding new elements to its transcontinental service with more dining and entertainment options for travelers flying between New York-JFK and Los Angeles and JFK and San Francisco with Seattle following soon.
The upgraded entertainment and dining options include expanded movie and on-demand TV library, upgraded food for purchase, complimentary headsets for customers in Economy and Economy Comfort and free beer, wine, spirits and premium snacks in Economy Comfort starting this summer.
"We are always working to make the coast-to-coast travel experience more comfortable and productive for our customers," said Joanne Smith, Delta’s senior vice president – In-Flight Service. "In addition to product elements such as full flat-bed seats and in-flight Wi-Fi, sometimes it is the smaller, more personal touches that really make the flight experience an exceptional one."
Adding to these investments, the airline has announced that it is launching Ideas In Flight, a program through which Delta will test new products and services and gather real-time feedback from customers on board and via Facebook.
Customers will be able to participate by accessing the Ideas In Flight website for free while onboard transcontinental flights via in-flight Wi-Fi and through the dedicated tab on the Delta Facebook page.
Gretchen Kelly
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