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Hilton will disclose resort fees upfront
Hilton has vowed to act quickly to make mandatory fees transparent and displayed upfront.
The company announced a change of policy in a letter to lawmakers sponsoring a new bill to make fee transparency mandatory.
Hilton has been sued by the state of Texas while other hotel groups such as Marriott now disclose mandatory resort fees clearly following lawsuits.
The bipartisan Hotel Fees Transparency Act was tabled this summer.
“It requires that the cost of the rooms be there up front. Transparency, full disclosure. So you know exactly what you’re getting into,” said Senator Amy Klobuchar.
Hilton says it supports a ‘single standard for mandatory fee display.’
It says this would make it standard across all hotel booking sites including third-party OTAs.
Texas also has a lawsuit against Booking Holdings.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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