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Hilton will disclose resort fees upfront

Friday, 22 September 20233 min read
Hilton will disclose resort fees upfront

Hilton has vowed to act quickly to make mandatory fees transparent and displayed upfront.

The company announced a change of policy in a letter to lawmakers sponsoring a new bill to make fee transparency mandatory.

Hilton has been sued by the state of Texas while other hotel groups such as Marriott now disclose mandatory resort fees clearly following lawsuits.

The bipartisan Hotel Fees Transparency Act was tabled this summer.

“It requires that the cost of the rooms be there up front. Transparency, full disclosure. So you know exactly what you’re getting into,” said Senator Amy Klobuchar.

Hilton says it supports a ‘single standard for mandatory fee display.’

It says this would make it standard across all hotel booking sites including third-party OTAs.

Texas also has a lawsuit against Booking Holdings.