Digital vouchering supplier iCoupon has partnered with another major airline to automate passenger compensation during flight delays.
It has teamed up with Emirates to implement its automated vouchering system into Emirates’ operations.
This providing a more seamless solution for passengers during flight delays.
Alongside Emirates, Emirate Leisure Retail (ELR) and Emirates Fast Food will both join the iCoupon network.
iCoupon’s platform uses contact-free tech to directly transfer the value of flight delay vouchers directly to the passenger’s boarding pass.
iCoupon’s fully digital service eliminates any physical distribution of paper and does not require a passenger to download anything.
Richard Bye, CEO of iCoupon, said: “The launch marks yet another considerable partnership in iCoupon’s journey.”
“Passenger satisfaction is pivotal and therefore the quick and seamless process iCoupon’s solution provides in the event of flight disruption cannot be understated.”
