It finally happened in Indianapolis: The city got its first five-star hotel.
The city has some four-star hotels but the Conrad Hotel is its five five-star, a property long sought by local officials.
What’s the difference between four and five stars? According to AAA, five star properties:
- Have marked upgrades in the quality of all amenities and comfort levels.
- Offer many personalized services such as helping with luggage, whether a guest wants it or not, and escorting guests to restrooms instead of a pointed finger.
- Reservations are accepted 24 hours a day and guests are always greeted by name.
- Wake-up calls are personal and done by a live person.
- Room service is available 24 hours a day, as is overnight valet, laundry and butler service.
Report by David Wilkening
