It’s like comparing apples and oranges - TravelMole


It’s like comparing apples and oranges

Wednesday, 13 Mar, 2006 0

Insight Vacations, the world-renowned premium escorted tour operator leads the market by delivering the tangible benefit of quality and the emotional benefit of enjoyment throughout every aspect of the touring experience. The difference between Insight and other operators is like comparing apples and oranges.

Insight Vacations prides itself in presenting the market with unique and consistent product offerings. Escorted touring makes up a large sector of tourism out of Australia, and those dealing with Insight, from consultants booking holidays for clients, to their clients enjoying an Insight holiday see it’s what Insight does differently from other companies which make it stand out.

And, it is the company’s stand out effort in the trade which earned them the highly regarded Best National Tour Operator award for 2005 at the NTIA awards.

Loraine Sharp, managing director, Insight vacations, said, “We are pleased to be able to report such positive support and feedback from both the trade and the consumer market, but our success comes down to passionate and dedicated staff; from reservations, to management through to our expert tour directors on the road and an ongoing investment and commitment from Insight for our trade industry partners.

“We have invested in training our staff at every level of the business to ensure we deliver on our ongoing commitment to present a product and service that is of the highest standard. Many companies claim to support the trade, but the proof is in our refusal to sell direct to consumers and the market’s endorsement through our NTIA award.

“But it’s not only the trade who are pleased with the high level of service Insight delivers, when asked if they would recommend Insight to family and friends 99 per cent of Insight’s customers said they would. Insight has experienced year on year growth and are looking forward to providing continued excellence for customers and the trade.

“On the road, the Insight difference comes from some of the most experienced and professional tour directors. All our European tour directors have extensive experience in fact, the majority have been with Insight for 10 years or more. This can be attributed to the fact that working for Insight means offering the very best to guests and escorting happy travellers who are enjoying every aspect of their journey.

“It is what we do differently which sets us apart; like smaller group sizes, Insight’s unique specially configured coaches that are limited to carrying a maximum of 40 passengers, included premium highlights and first class centrally or scenically located hotels”. 

Insight’s escorted vacations are available exclusively through travel agents. Insight recommends utilising the online booking engine to maximise time. It’s easy to use; simply log onto the agent area at www.insightvacations.com and follow the prompts to make land only bookings 24 hours a day.



 

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Graham Muldoon



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