Niagara Parks is strengthening its commitment to inclusive, barrier-free experiences with the development of its 2027–2031 Multi-Year Accessibility Plan (MYAP), a roadmap to improve access and remove barriers across its operations and visitor experiences.
Welcoming millions of visitors annually, Niagara Parks recognizes accessibility as essential to delivering high-quality public experiences. Required under the Accessibility for Ontarians with Disabilities Act (AODA), the MYAP goes beyond compliance, embedding accessibility into planning, operations and decision-making across the organization.
The new plan will succeed Niagara Parks’ current 2022–2026 Multi-Year Accessibility Plan and continue more than a decade of accessibility planning and improvements across the organization, building on a commitment that began with the release of Niagara Parks’ first Multi-Year Accessibility Plan in 2012.
Members of the public are encouraged to participate in the consultation process by completing an online survey and sharing their feedback on the accessibility of Niagara Parks.
Key Priorities
The MYAP emphasizes several key priorities:
-
Delivering an inclusive guest experience by improving physical, digital and service accessibility across Niagara Parks’ attractions and public spaces
-
Strengthening leadership accountability by ensuring accessibility is prioritized at all levels of the organization
-
Enhancing operational effectiveness through coordinated, cross-departmental implementation
-
Supporting compliance and due diligence while exceeding minimum legislative standards
-
Driving continuous improvement through regular evaluation, feedback, and updates
The Niagara Parks Commission already provides free fares for support persons accompanying a passenger with a disability on the WEGO bus system and the Falls Incline Railway.
Manual wheelchairs are also available for free daily loan on a first-come, first-served basis at the Table Rock Welcome Centre, the Butterfly Conservatory, the Floral Showhouse, and the Niagara Parks Power Station.
Through the Multi-Year Accessibility Plan, Niagara Parks continues to position itself as a leader in accessible tourism, ensuring its natural and cultural assets can be experienced by all.
