United Kingdom
United States
Asia Pacific
No Smokos at Westin
“At the heart of all our decisions is the comfort, well-being and quality of life for our guests,” said Sue Brush, Senior Vice President for Westin Hotels & Resorts.
“Industry research as well as our own research confirmed a demand for a clean, smoke free hotel environment and we felt it important to take this step,” added Sean Hunt, VP & Area Managing Director for Starwood Australia Pacific Hotels. “The new smoke free policy supports our goal to offer a spectrum of products, services and personal touches that help our guests leave our hotels feeling better than when they arrived”.
Westin consumer data revealed 95% of its guests in this region request a non-smoking room when travelling and don’t smoke in any area of the hotel, including public areas.
In addition, recent independent consumer surveys highlighted that 71% of people polled supported a total ban on smoking in hotels, pubs and clubs while 81% of consumers disliked it if they stayed in a non-smoking room and it smells like smoke.
“We’re confident our guests and clients will embrace this bold move to be smoke free throughout our hotels in Australia and the Pacific,” added Sean Hunt.
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