Operator comes up with unusual thank you
Tauck is saying “thank you” to guests traveling on the company’s 2011 tours and cruises in a unique way – by extending their journey with up to two complimentary hotel nights.
Tauck’s special “Gift of Time” offer, part of the company’s celebration of its 85th anniversary, applies to each of Tauck’s nearly 100 land and cruise itineraries in 65 countries worldwide. In order to receive the complimentary hotel nights, travelers must book their 2011 journeys duringTauck’s anniversary year of 2010.
According to Tauck CEO Dan Mahar, the “Gift of Time” offer was formulated after considerable discussion about how the company should best say thank you to its guests. He said:
“We wanted to mark our anniversary with a significant gesture that had deeper meaning and more intrinsic value than a simple cash savings…In other words, more access and more opportunity to connect with the world’s most engaging cultural destinations.”
Tauck’s “Gift of Time” program provides greater consideration to guests who have traveled with the company in the past.
Returning Tauck guests can extend their 2011 journey with two complimentary hotel nights added to either the beginning or the end of their Tauck journey (or they can add a single complimentary hotel night at both ends).
New guests traveling with Tauck for the first time in 2011 will receive a single complimentary hotel night which can be used to extend either the beginning or end of their journey. The additional hotel nights are offered at the same hotels already featured at the beginning or conclusion of Tauck’s journeys, and include complimentary airport transfers.
Mahar added that Tauck’s hotels are some of the world’s finest. “Our hotels are landmark properties with convenient, city-center locations in popular destinations,” he said.
Mahar also said that the value of the two-night hotel stays, if arranged independently, could typically be upwards of $1,000 and that reservations at many of the properties are often difficult for independent travelers to secure because of the hotels’ popularity.
By David Wilkening
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