The capability of making hotel bookings up to and including the date of travel has been introduced online by Superbreak.
The facility for agents upgrades the previous system where bookings could only be made up to the day before travel.
Bookings on the day then had to be made via the operator’s call centre.
The enhancement has been live for three weeks and more than half of all same day bookings from agents are now being made via the website www.superbreak.com/agents
Sales director Ian Mounser said: “This service enhancement is particularly helpful to agents for our sector, given our very short lead times profile.
“I would encourage all agents to make their customers aware, either through their windows or in their mailings.
“It has a variety of benefits, one obviously being for agents in tourism cities such as London, Edinburgh, York or Oxford, where many arriving tourists may not have secured their accommodation.
“The fact that our website is able to convert a high proportion of enquiries helps to illustrate the strength of our availability.’’
by Phil Davies
by Phil Davies
