ABTA Convention Special: Major tour operators are considering taking MyTravel products off sale following the operator’s second profits warning in as many weeks.
At the ABTA Convention in Cairo, Thomas Cook retail chief Manny Fontenla-Novoa (pictured) admitted customers were worried about the future of MyTravel and many were wanting to switch to different operators.
“We are monitoring the situation closely and we do have some concerns,” said Fontenla-Novoa. “We will make a decision within the next few days about whether to continue selling MyTravel.
First Choice, which also has a contract with MyTravel, is thought to be considering its position. Lunn Poly, which does not have the same deal with MyTravel, sells very few of its arch-rival’s products.
Meanwhile, Airtours chairman David Crossland pulled out of the ABTA Convention to concentrate on reviving the fortunes of his flagging company. He was due to be a main speaker, but was been replaced by Thomas Cook’s Alan Stewart (see: JMC an expensive waste – some might say).
Read our previous stories:
8-Oct-2002 Byrne to leave MyTravel
30-Sept-2002 MyTravel issues profit warning despite positive bookings
Read the latest news from the ABTA Cairo Convention 2002:
Carrick makes robust defence of MyTravel
BA chief Rod Eddington: We got it wrong
Industry reports tough year
New rule on consumer protection
ABTA against new airport in the South East
TUI plans image boost for Thomson
JMC an expensive waste – some might say
Most package holidays still booked wi
