United Kingdom
United States
Asia Pacific
SITA to transform passenger ferry ops at Singapore Cruise Centre
Aviation and travel tech firm SITA signed a deal with Singapore Cruise Centre (SCC) to digitise the passenger experience.
SITA will deliver its tech solutions, Smart Path hardware and Flex as a Service at Tanah Merah Ferry Terminal (TMFT) and HarbourFront Ferry Terminal (HFFT).
This includes biometric-ready kiosks, self-bag drop, and gates.
Singapore Cruise Centre is also adopting SITA’s Flex as a Service across all passenger processing touchpoints, which enables responsive passenger processing.
The ferry terminals, which offer services to Indonesia’s Riau Islands and the south-eastern coast of Peninsular Malaysia, handle about seven million passengers annually.
Sumesh Patel, President of Asia Pacific at SITA, said: “Seamless travel, by air, sea, or land is one of the drivers of growth for the travel and transport industry.”
“Transport hubs see a need to quickly digitalise their infrastructure to remain ahead of the curve.”
The project involves the installation of 45 SITA Smart Path Kiosks across both terminals, also providing a platform for biometric authentication implementation in the future.
Ten SITA Smart Path Bag Drop solutions will streamline the bag check-in process with SITA’s TS6 Kiosks.
Additionally, there will be 13 new SITA Smart Path Gates for boarding procedures.
SCC will integrate its new cloud-based Departure Control System (Cruise and Ferry Operation System) via SITA Flex.
SITA says this project will significantly improve passenger processing capabilities.
Related News Stories:
Related News Stories:
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Dana Young of Visit Florida at WTM 2024
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
Craig Ray and the Expansion of the Blues Trail
Presenting Mississippi’s Cultural Trails with Katie Coats
Robert Terrell: A Journey Through BB King’s Influence
Rochelle Hicks: Celebrating Mississippi’s Musical Legacy
Exploring Jacksonville with Katie Mitura: The Flip Side of Florida
Tricia Handley-Hughes of Inteletravel announces the location for the TravelQuest 2025 conference
Insights from James Ferrara on Inteletravel’s Growth and Future
Tricia Handley-Hughes on Inteletravel’s Growth and Challenges
Woman dies after getting ‘entangled’ in baggage carousel
Dozens fall ill in P&O Cruises ship outbreak
BA pilot dies during layover
Turkish Airlines flight in emergency landing after pilot dies
Boy falls to death on cruise ship