Thomson has opened its latest high-tech shop at the Gateshead’s Metro Centre.
It follows the launch of other ‘Holiday Design Stores’ in the last 18 months, in the Bluewater Shopping Centre, Sheffield Meadowhall, Liverpool, Bristol, and Glasgow City Centre.
The Gateshead store is 2,000 square foot and has high definition screens and projections featuring destinations and hotels.
It also has an 84-inch touch screen interactive map designed to inspire customers.
Customers will be able to view ‘top 10’ lists and live weather information, read reviews and view videos of destinations and hotels and get social media feeds.
The store is zoned with specially designed areas for customers to browse for holidays on their own mobile devices or to use interactive screens.
An ‘Advice Bar’ has a dedicated self-service computer to access reviews as well as destination, excursion and visa information or even book their own holiday.
Or, if they want a ‘fully-immersive’ booking experience, customers can sit in booths with agents and see relevant holiday images and video content projected on the walls.
