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Thomson targets Triton’s top agents
Thursday, 28 Nov, 2005
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ABTA Convention special report: Thomson has written to Triton’s top performing agents with details of its new incentive scheme, raising the possibility of working with just a select number of the independent consortium’s members.
The operator has announced that base commissions will be cut to 7% from January 1 and its letter to the 20 most productive agencies has said they will receive up to 10% if they maintain their strong sales performance.
Triton has 1,800 shops which account for 10% of the operator’s business. It has said it will not accept the 7% level and if it instructs members to stop selling Thomson, the most productive agents will have to make a choice as to whether to back the stance or break rank and work with the operator.
“Triton have got a problem, because a lot of these agents want to work with us,” said Thomson sales and marketing director Miles Morgan. “We have told them what we are doing and what they will earn if they achieve sales. We have been quite open about the letters. Individual agents will have to make a decision about what to do. It’s going to be a fascinating time between now and Christmas.”
Thomson has held its first meeting with Triton since announcing the cuts but has admitted the two parties are nowhere near an agreement.
“We’ve had a meeting. they understand our position and we understand theirs,” said Morgan. “Have we reached an agreement? No. It’s up to them. We still want to work with them but we’re not going to change our position.”
Report by Jeremy Skidmore
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