TM Insider 178

The TravelMole Insider – Issue 178
ISSN 1474-2292
12 February 2002
http://www.travelmole.com

LATEST PRESS POSTINGS
World Travel Holdings: Aerotech Europe launches Fare1Pro
Sabre: Navigant International is Sabre’s first UK customer for
Corporate.Res online booking tool
Intrepid: International Year of Mountains
Travelink: Elegant Resorts choose Travelink
http://www.travelmole.com/news/press

REGULAR FEATURES
Site of the Week: LunnPoly.com
People in the Trade: Nearly 1,000 entries so far…
Update your profile now:
http://www.travelmole.com/profile

LATEST INDUSTRY NEWS
1. MyTravel.com boss says CRM software is key to success
2. Corporates turn to self-booking tools to cut costs
3. New entrant claims it can compete with Anite
4. Rising wages cause hoteliers concern
5. Worldchoice increases insurance options for members
6. BAA passenger figures show further improvement
7. Heathrow trials iris recognition
8. Lastminute reports strong Q1 results
9. Business Travel 2002 attracts record numbers
10. Amex report: Transatlantic travel continues to cost dear
11. Iranian passenger plane crash – 117 feared dead

A message from Farebase:
FAREBASE – The FREE online travel portal for the UK travel
industry. Book both consolidated AND published airfares ONLINE
in a single search. View our consolidated and charters and lates
databases. Links to hundreds of useful travel web sites.
Register NOW at http://www.travelmole.com/go/www.farebase.co.uk

EDITOR’S NOTE
British Airways chief executive Rod Eddington will deliver the
results of the airline’s ‘Future Size and Shape’ review tomorrow
(Wednesday). It is unlikely to contain good news for agents.

All the indications suggest that the airline will seek to
increase its amount of internet sales by offering bigger online
discounts. This was certainly suggested by the carrier’s Head of
UK and Ireland Sales Tiffany Hall at last week’s Business Travel
2002 exhibition, see: http://www.travelmole.com/item/71351

Travellers are looking to the internet for significant cost
savings – and as the success of the no-frills airlines shows –
this is a trend BA cannot afford to ignore.

Best wishes

Richard Hammond
mailto:[email protected]

LATEST INDUSTRY NEWS
Breaking Stories: http://www.travelmole.com/news/index.html

1. MyTravel.com boss says CRM software is key to success
~~~~~~~~~~~~~~~~~~~~~~~~~~
CRM software is one of the key factors in the early success of
MyTravel.com according to the group’s director of ecommerce Jon
Hart.
http://www.travelmole.com/item/71751

2. Corporates turn to self-booking tools to cut costs
~~~~~~~~~~~~~~~~~~~~~~~~~~
Leading figures in the business travel industry have said that
the use of self booking tools has increased since September 11
as companies seek to rein in travel costs.
http://www.travelmole.com/item/71570

3. New entrant claims it can compete with Anite
~~~~~~~~~~~~~~~~~~~~~~~~~~
Australian systems supplier Exodus Systems, which has opened a
UK office, says it aims to provide Anite “with serious
competition in Europe”.
http://www.travelmole.com/item/71725

4. Rising wages cause hoteliers concern
~~~~~~~~~~~~~~~~~~~~~~~~~~
Hoteliers are becoming worried about spiralling payroll costs,
according to research by the British Hospitality Association and
Barclays.
http://www.travelmole.com/item/71748

5. Worldchoice increases insurance options for members
~~~~~~~~~~~~~~~~~~~~~~~~~~
ABC Holiday Extras has joined GE Financial Insurance (GEFI) as a
preferred insurance supplier for the Worldchoice consortium.
http://www.travelmole.com/item/71860

6. BAA passenger figures show further improvement
~~~~~~~~~~~~~~~~~~~~~~~~~~
BAA’s passenger figures for January indicate that confidence in
air travel is continuing to return following the September 11
terrorist attacks.
http://www.travelmole.com/item/71718

7. Heathrow trials iris recognition
~~~~~~~~~~~~~~~~~~~~~~~~~~
A five-month trial using the latest iris recognition technology
to speed up the arrivals process and maximise space in the
immigration hall has begun at Heathrow airport.
http://www.travelmole.com/item/71781

8. Lastminute reports strong Q1 results
~~~~~~~~~~~~~~~~~~~~~~~~~~
Lastminute.com has said it is on target to become profitable in
the UK and France by June.
http://www.travelmole.com/item/71543

9. Business Travel 2002 attracts record numbers
~~~~~~~~~~~~~~~~~~~~~~~~~~
Centaur exhibitions group event director Paul Robin has said
last week’s Business Travel 2002 exhibition may have been “the
best ever”.
http://www.travelmole.com/item/71578

10. Amex report: Transatlantic travel continues to cost dear
~~~~~~~~~~~~~~~~~~~~~~~~~~
According to the latest American Express European Corporate
Travel Index, European business travellers are still paying a
high price to travel to North America, despite the crisis in the
airline industry following 11 September.
http://www.travelmole.com/item/71477

11. Iranian passenger plane crash – 117 feared dead
~~~~~~~~~~~~~~~~~~~~~~~~~~
All 117 passengers onboard an Iranian passenger plane are
believed to have been killed when it crashed into mountains in
Western Iran earlier today.
http://www.travelmole.com/item/71870

REGULAR FEATURES
~~~~~~~~~~~~~~~~~~~~~~~~~~
Site of the Week: Lunnpoly.com
~~~~~~~~~~~~~~~~~~~~~~~~~~
TravelMole’s reviewer Adrian Mann says: “One of the UK’s best-
known travel brands. It’s a bold, simple design style, and
superficially looks better in this incarnation than it has
before…[However]It has the feel of a site that’s been ‘got at’
by a committee who wanted to make sure absolutely everyone got
their way, with the legal department having the final say.”
Read his full review:
http://www.travelmole.com/featured_sites.html

~~~~~~~~~~~~~~~~~~~~~~~~~~
People in the Trade: Nearly 1,000 entries so far…
~~~~~~~~~~~~~~~~~~~~~~~~~~
If you would like to be included in the TravelMole directory
of ‘People in the Trade’, just update your personal profile:
http://www.travelmole.com/profile
Check the box marked ‘Yes! Please include me in Who’s Who’, and
then click on ‘Update’ to ensure your entry is included.

CAREERZONE
This week on TravelMole there are 85 travel-related job
vacancies, all listed at:
http://www.travelmole.com/cgi-site/tmjobs.cgi
If you want to be the first to know about a new vacancy that
matches your own interests, just set up a Job Vacancy Alert and
we’ll send you an email as soon as the job is posted.
http://www.travelmole.com/cgi-site/tmjprofile.cgi?action=insert

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Travel deals for the travel trade
TravelMole, in association with idDeals, brings you the
opportunity to get exclusive travel trade and airline staff
discounts at a range of properties at home and abroad:

Bangkok: Amari Atrium hotel. First class luxury GBP 32 per night
Botswana: 20% off 7 day luxury adventure on the Okavango Delta
Algarve: Prado do Golf, 66 GBP for 3 nights, 2 person appartment
Brussels: 60% off Melia Avenue Louise, in the heart of the city
Perth, Scotland: GBP 45 single per night at Salutation Hotel

Please note these discounts are only available to serving travel
agents or airline staff and their travelling companions. For
full details of these offers, go to:
http://www.travelmole.com/item/69822

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