A global agent extranet has been introduced by international marketing organisation Travelsavers.
The group’s 3,000 agents in 14 countries can now access information from a single website rather than from different sites in each country.
Features of the site – agents.travelsavers.com – include a ‘one-stop supplier resource centre’ providing agents with a single source of supplier information.
A training area provides guidance on increasing luxury sales while an ‘e-promo’ area is designed to help agents increase their online marketing efforts. Agents are also provided with an affordable way to build and maintain thier own websites, according to Travelsavers.
In a second phase planned for later in the year, the extranet will offer a resource centre for niche markets such as family holidays, romance, luxury and adventure while a worldwide networking facility will allow agents worldwide to share information.
The organisation’s marketing senior vice-president Nicole Mazza said: “We hope our new global agent extranet will provide an experience similar to having support of their service directors at their fingertips 24 hours a day. The online resource will complement one-on-one, personal contact that our service team already delivers.”
Report by Phil Davies
