United Kingdom
United States
Asia Pacific
United won’t force passengers to fly Boeing 737 Max
United Airlines will offer alternatives to risk adverse customers anxious about flying on a Boeing 737 Max jet.
When the planes return to the skies, customers will be made aware if their chosen flight is one operated by a Max plane.
United will offer alternative flights for those that request it.
"We don’t assume everybody will jump back on the aircraft," United CEO Oscar Munoz said at an Aviation Club luncheon in London.
"We are going to make it very transparent to our customers. If they are not happy, we will offer to rebook them, even if they take that decision at the gate."
United is ‘not in any particular hurry’ to restart Max operations even though the airline was due to take delivery of more than 50 more Max 9 jets by the end of 2020.
It currently has 14 Max 9 aircraft which have been grounded since March.
Related News Stories:
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel
Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination
Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
Craig Ray and the Expansion of the Blues Trail
Presenting Mississippi’s Cultural Trails with Katie Coats
Robert Terrell: A Journey Through BB King’s Influence
Rochelle Hicks: Celebrating Mississippi’s Musical Legacy
Exploring Jacksonville with Katie Mitura: The Flip Side of Florida
BA pilot dies during layover
Dozens fall ill in P&O Cruises ship outbreak
Turkish Airlines flight in emergency landing after pilot dies
Boy falls to death on cruise ship
Protestors now targeting Amsterdam cruise calls