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youtravel.com ‘to act as principal’
Online accommodation specialist youtravel.com is to take responsibility for health and safety issues at the properties it sells.
The new company has confirmed its plans to act as principal in the agent booking process for its portfolio of over 2,500 resort accommodation properties.
The matter has been a seen as a priority by the company and comes in the wake of the deaths of two children in an apartment while on holiday in Corfu.
Sales and marketing director Paul Riches admitted the move would increase costs but said: “Recent unfortunate events that have shaken the travel industry, plus our new thinking on the role of the online accommodation provider, has led us to this decision.
“We are working thoroughly through issues like health and safety for the benefit of our retail partners and the final consumer. This liability policy is being put in place as we speak and will be finalised in the next few days.
“youtravel.com does not envisage that the changes will increase the cost base for our retail partners and their customers. Whilst the changes will increase youtravel.com’s cost base, it will be minimal when taken as a percentage across the business and therefore prices will remain competitive.”
Report by Phil Davies
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