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Airline apologises for 'offensive' boarding pass code

Wednesday, 18 December 20133 min read

An airline has been forced to apologise after a passenger received an ‘offensive’ code number on his boarding pass.

Delta Air Lines has apologised for any ‘concern or misunderstanding’ after the code reading ‘H8GAYS’ was found on by a passenger on a flight from Florida to New York.

But it insisted the codes are computer generated and completely random.

Passenger Jeff White told the Washington Post: "At first I didn’t think I read it right.

"I was worried that another customer might think I somehow picked that code. If I were a gay male, I might have thought that a Delta worker purposely gave me that code and that would have made me extremely uncomfortable."

Russell Cason, Delta Air Line spokesman, said: "We will make every effort to ensure that a similar combination does not occur in the future."