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Automatic ticket creation system to be unveiled
European travel technology specialist Gateway is due to introduce two new systems for agents at the Travel Technology Show in London later this month.
The Ticket Automator Service will enable agents to create tickets automatically, replacing time-consuming manual processes.
Agents will be able to send “booked flight reservations” to Gateway, whose central system will then automatically return the correct ticket information, enabling retailers to print tickets immediately and without error. The company says the service also removes the likelihood of agents being hit with costly agent debit memos, because the entire process is now automated.
Gateway is also introducing Marine Fare Database, a tool for agents booking air travel for those in the shipping and cruise industries.
Until now agents have received marine fares from airlines via e-mail or fax which means they have to trawl through them to find the fares they need. Gateway’s Marine Fare Database gathers all of the special fares together and enables agents to easily search for them, and then book them through its online booking system.
Gateway’s Andries Oprel said: “Both these tools will make agents more productive, saving them time and money. The days of travel agents trawling through reams of paper for preparing and booking flights are now over. Our solutions put the power at their fingertips, making them efficient and profitable in a highly competitive marketplace.”
Report by Phil Davies
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