Corporate travel departments are continuing to reduce costs by booking online and using low-cost airlines, according to GetThere’s fourth annual Corporate Travel Benchmark Survey.
“It appears that companies/ cost saving attitude towards managing travel has become permanent,” said GetThere General Manager Bev Heinritz.
She said for the fourth year in a row, there’s been increases in online bookings.
Overall, companies reported that online bookings represented 60% of their total reservations, compared with 53% last year.
Sixty-seven percent of respondents aid they are now using a specialized e-fulfillment Center for online bookings, compared to 48% a year ago.
GetThere said that while large corporations have been quicker to use online booking technology, this year’s survey found medium-sized companies are also increasingly embracing it.
“The high level of success among medium-sized businesses is most likely a result of their ability to more easily implement proven adoption/cost savings strategies such as senior executive endorsement,” according to GetThere.
Report by David Wilkening
